Privacy Policy

VCNC ("VCNC", "we", "us", or "our") respects your privacy.

This Privacy Policy explains how Smart Soft Solutions, operating under the brand VCNC, collects, uses, stores and protects personal information when you visit our websites, create an account, purchase or use our software, use our APIs or communicate with us.

1. Information We Collect

Account information may include:

• Name
• Email address
• Account information
• Company or organization information
• Service preferences

Technical information may include:

• IP address
• Browser and device information
• Operating system
• Access times
• Referrer information
• Service usage information

Depending on the VCNC product you use, we may also process information submitted through our applications or APIs.

2. How We Use Information

We may use information to:

• Provide and maintain our Services;
• Create and maintain accounts;
• Process subscriptions and transactions;
• Provide customer support;
• Send service-related communications;
• Maintain security;
• Detect fraud and abuse;
• Improve and develop our products;
• Comply with legal obligations;
• Enforce our agreements.

We do not sell personal information as a business model.

3. Payment Processing

Payments for applicable VCNC products may be processed by third-party payment providers, including Paddle.

Where Paddle acts as Merchant of Record, Paddle processes the transaction and related customer payment information under its applicable terms and privacy policy.

VCNC may receive transaction and subscription information necessary to provide the purchased Service.

4. Cookies and Similar Technologies

VCNC may use cookies and similar technologies for authentication, session management, security, preferences, analytics and website functionality.

You can control cookies through your browser settings. Some functionality may not work correctly if required cookies are disabled.

5. Service Providers

We may use trusted providers for hosting, infrastructure, payment processing, email delivery, security, analytics, monitoring, customer support and software integrations.

These providers may process information as necessary to provide their services or as otherwise permitted by law.

6. Data Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to provide Services, maintain accounts, complete transactions, comply with legal requirements, resolve disputes, prevent fraud and enforce agreements.

8. International Processing

VCNC and its service providers may process information in countries other than your country of residence. Where required by applicable law, reasonable safeguards are used for international data transfers.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or object to certain processing of your personal information, as well as other rights provided by applicable law.

To exercise applicable rights, contact us using the information below.

10. Children's Privacy

VCNC Services are not intended to be used by children in violation of applicable law. We do not knowingly collect children's personal information where prohibited by law.

11. Third-Party Links

Our websites and Services may contain links to third-party websites or services. VCNC is not responsible for the privacy practices of third-party websites.

12. Changes to This Policy

We may update this Privacy Policy when our practices, Services or legal requirements change. The updated version will be published on this page with a revised date.

13. Contact Us